Meet Our Clients
Assistance League
Board Development
The Project
Assistance League called on ESC’s expertise to work with its national board of directors. Two ESC consultants evaluated the internal operating structure of the organization to determine its fit with their strategic priorities. They also assessed the volunteer leadership structure of the organization, both its board of directors and a key committee of national volunteers that works directly with the organization’s 122 member chapters. ESC recommended solutions based on their findings and provided executive coaching and implementation support.
ESC’s Board Coaching program provides consultation to a nonprofit organization’s board of directors for a full year. ESC consultants may assist the board with recruitment, planning, governance, fiscal oversight, succession planning and leadership development.
The Result
This is the second time the national organization of
Assistance League has called upon the volunteers of ESC to
offer outside expertise.
Assistance League benefited from the detailed information that was provided to us. As a result of the consultants’ recommendations, the board took a new look at the way it uses the strategic plan. In addition, the lack of an extensive training program for newer national volunteers resulted in an expanded, detailed training process. Also, the low recognition by the public for the organization’s philanthropic work pushed the board to address this ongoing concern. The result has been a commitment to the largest outside marketing campaign ever entered into by Assistance League.
This was possible largely because all 50 volunteers that the ESC team worked with for over a year felt the team’s open manner and professionalism provided an opportunity to speak freely, share concerns and feel proud of the things ESC identified as our successes.
Carol Miller, National President 2007-2009
Assistance League
